The System is listening, Hunter.
Email: shoonyato1@gmail.com
Replies typically within 48 hours. Include your device model and app version if reporting a bug.
Do I need an account?
No. Tap CONTINUE WITHOUT SIGN IN on the welcome screen — everything works in guest mode, stored on your device. Create an account later from the Status tab to sync to the cloud; your level, XP and gold carry over.
How do I delete my account and data?
In the app: Status tab → Delete Account & All Data. This permanently erases everything (profile, quests, journal, vault) immediately. You can also email us to request deletion.
My streak reset / I got a penalty — why?
The System closes each day at midnight (your local time). If the Daily Directive wasn't claimed, a Rest Day Stone is consumed if you hold one; otherwise the streak resets and the Penalty Zone opens until you complete the redemption quest. The System does not negotiate — but it is fair.
The weekly Chronicle didn't appear.
Chronicles are written for accounts (not guest mode) once a week, based on your logged activity. A week with no activity produces no Chronicle. You can also tap Regenerate Chronicle on the Status tab.
Is my financial data in the Vault shared anywhere?
No. Vault entries are manual self-tracking, visible only to your account. Only aggregate counts (never notes or individual transactions) are used to write your Chronicle. See the privacy policy.
Notifications aren't arriving.
Check the system permission (Settings → ARISE OS → Notifications). Daily reminders fire at 08:00 and 23:00 local time.